What our Customers say...


We had a fire in our home and within hours SERVPRO of Kenner was here. Brian and his team have gone above and beyond to get our house livable and the repairs started. I will always recommend them for mitigation and rebuilding.

Sean and his team from SERVPRO were polite, transparent, and responsive to my needs. My business was flooded by a broken water heater and they did everything they could to get the water out and treat the area so reconstruction could begin. Brent and Colby, Sean's support staff, were extremely compassionate and kind in my time of discomfort and loss. I would recommend this business to anyone who falls into this misfortune. It's difficult enough dealing with business interruption without some sort of support and leadership to get you back to business.

I just wanted to say how much I appreciate the excellent quality of work done by your staff. Without worry, I know that I will have a clean cafeteria after you are finished.  It isn't often that you can have a service provider perform the tasks you hired them for and have the job done well. I highly recommend SERVPRO as it is just what you need when you need it.  Their quality of service and responsiveness was top notch.

Great service! We had a pipe burst and they responded very quickly. The floor looks like nothing happened. Jordan, Colby, and Blake were a pleasure to have in the store, were very helpful, courteous, and professional. We don't want another emergency, but we would absolutely use them again or suggest others to them.

I am very happy with the work SERVPRO has done. Kasie was awesome and showed empathy. Customer service was awesome, the Crew was awesome! Kudos to SERVPRO! SERVPRO has a good reputation for getting the job done. They did an awesome job and the clean up work was awesome.

Thanks to your knowledgeable staff, we know what to look for if mold damage ever happens again. You are the best.

There is no one else I would recommend for restoration than this SERVPRO team. The technicians are courteous, knowledgeable, and very helpful.

Thank you SERVPRO, my family is back at home after the flood and that’s a testament to your fast response.

I know if mold ever occurs in my house again, I only have one call to make. Thank you for your excellent restoration of my home.

My husband and I do not get around very well, so I am grateful for the SERVPRO team that repaired our roof so that we did not have to stay somewhere else.

I’ve dealt with other companies in the past, but no one has listened to my wishes and my concerns like SERVPRO. Thank you.

I was most worried about the stock in my shop when the plumbing broke, but your team was able to move it all out of harm’s way and get to work on making my place look great!

Thanks for your after-hours response to our water emergency, we didn’t even have to lose a single day at our store.

Even though flooding occurred when my siding was torn off, I can’t even tell where that happened now. This team does great work.

While I pray we never have storm damage like that again, I cannot thank SERVPRO enough for your fast response in a traumatic time.

Grateful for 24 hour response to our mold situation. I couldn’t stand a single minute knowing that was happening in my basement.

Our attic became affected by widespread mold growth, and thanks to the efforts of your SERVPRO team, I know that the threat is gone.

We could not stand the smell after the small kitchen fire, but your team took care of the cleanup and the odor quickly. Thank you.

We appreciate the excellent work you did replacing the cabinets and cleaning up the fire damage in our kitchen. We are grateful.

I was so impressed with the way that your company managed the damage to my home and helping to get my file claimed with my insurance. You guys made it easy and made it look great. 

This company is the one that anyone should call when they have an emergency. Their fast response and special equipment made short work of the damages to my house. 

I could not have predicted that so much rainwater could find its way in from a small roof hole, but thanks to your company, my home is no worse for wear. Really great job guys. 

Kids cannot learn and play around mold colonies, and fortunately, your company came the same day we called and we only had to close the daycare for a couple of days to complete the job. Thank you all so much. 

I wanted to take a moment to thank SERVPRO for the dedication and professionalism they showed in restoring the damage to my house. I know it was a lot, but you helped us out tremendously. 

I could not believe such a small incident could have such long lasting issues, but your restoration team took care of it all. We can all breathe a little easier thanks to SERVPRO. 

I was impressed that your company removed the mold from my house so quickly, but also that you helped me with solutions to keep it from happening again. That’s something truly incredible to me. 

There was so much water damage in my sweets shop from a leaking roof, but with your help you cannot tell anything ever happened.

SERVPRO was much more efficient than I expected, and I am so glad we called them after the storm damage to our home.

SERVPRO is always ready whenever I need them.  They provide quick service with the appropriate response no matter how big the job!  

Will definitely call again!

Great job and would use again!  Attention to training of new staff member was also great. 

Kevin was awesome, great personality, service adaptability to my schedule and was always on time!

Outstanding employees, prompt response, trustworthy, took extra care around my wife's medical condition.  Continuous on site supervision was impressive.  I would recommend SERVPRO to anyone. 

They worked well with the air testing company, which made the process much smoother.  

Kevin was excellent.  He was extremely professional and helpful.  I would request him and SERVPRO if something like this ever happened in the future.  

You have a fantastic crew and I would recommend SERVPRO of Metairie to anyone whose home needs cleaning from any type of disaster. 

Thanks for the excellent service!

I had two small children present, and the team was very courteous in handling their questions and curiosity. 

Kevin and Brad gave us the best service we have ever had from any company.  They took care of everything and did an excellent job of cleaning up.  They made a bad water damage experience a good one!!

Very good service.  I felt comfortable leaving the key in their hands to handle everything.  

Everybody who came to my office from SERVPRO was excellent! I felt confident after they arrived, that everything would be OK, and it was.

I contacted SERVPRO® to do a job for me cleaning up my sister’s house. My sister, Laura, is handicapped with cerebral palsy and unfortunately is also a hoarder. There was a trail through the house of about 12” wide with papers and debris 2’ high. I met the crew when they showed up for the first day’s work and I was so impressed by the efficiency of the tech crew and their regard for my sister’s things.