This Woman Had a Fire in Her Home and Our Services Made It Livable Again

When a fire breaks out in your home, it can be scary and leave you unsure of how the future can play out. Soot, smoke, ash, and the odorous smell left in the wake of a fire can sometimes seem like a permanent scar on your home. Because the damage can be overwhelming, it can sometimes seem like some element of the fire may end up unfixable. Fortunately, SERVPRO of North Kenner, Harahan & Lakeview was there to make the difference for Ashley Percy.

Ashley Percy was thoroughly satisfied with SERVPRO's ability to return her home to its preloss state. In her testimonial, she states that after an unfortunate accident in her home caused a fire, we were able to "come in and clean up and make everything look new again."

Percy remarks that in her own home, we were able to clean "all of the soot off everything and all the fire, the smell, everything was gone. I could not believe it." At SERVPRO, it is important to us that remediation leads to satisfaction. We always strive to leave our customers feeling "Like it never even happened."

During the remediation, we can attempt to remove the remnants of the fire damage with advanced technology. Thermal foggers and ozone machines are excellent tools to neutralize smelly odors from the air. They work by trapping the smelly particles and destroying them through filtration.

Soot is usually cleansed from surfaces using three different strategies: lubricative, abrasive, and chemical cleaners. When fire strikes, it is essential to call a restoration service company as soon as possible, as the damage is easier to handle if it has not sat for an extended period.

When a fire broke out in her home, Ashley Percy trusted us to get the job done. Now she "would recommend SERVPRO to anyone." If you face an unfortunate event in your home, call SERVPRO of North Kenner, Harahan & Lakeview at (504) 468-3046.